Privacy Policy

Thank you for visiting Hamilton’s Fireplace Home Patio understands that on-line privacy is very important to you. We have adopted this Internet Privacy Policy as part of our commitment to your privacy. The terms “we”, “us”, and “our” refer to the Hamilton’s family of companies, operators of Hamilton’s retail stores and

This Internet Privacy Policy applies to personal information we obtain from you via (the Web Site). The Internet Privacy Policy describes what personally identifiable information we may collect or obtain about you (Personal Information), provides examples of how we use Personal Information, and explains your options regarding our use and disclosure of Personal Information. Please note that the Internet Privacy Policy applies only to your interactions with us through this Web Site. It does not apply to interactions through our retail stores.

  1. What Personal Information We Obtain
  2. How We Use Personal Information
  3. How We Share Personal Information
  4. How We Use Cookies
  5. How You Can Opt Out of Promotional Emails
  6. Use of Non-Personally Identifiable Information
  7. Miscellaneous Information (such as changes to this policy, data security, children’s privacy)


1. What Personal Information We Obtain

We obtain Personal Information from you — such as your name, address, account number, shopping history, e-mail address and telephone number — when you give us that information when shopping or using our services. For example, we may obtain Personal Information about you when you (i) register to use our website; (ii) place an order with us; (iii) participate in our gift registry programs; (iv) participate in advertising promotions or sweepstakes; or (v) subscribe to E-mail Updates (our e-mail newsletter). We also may collect Personal Information when you correspond or speak with us. We may also collect Personal Information about you from third parties, such as demographic or marketing firms, to improve our marketing efforts.

2. How We Use Personal Information

We use Personal Information to conduct our business and to provide you with high quality products and services. We do not sell or rent the Personal Information we obtain through the Web Site. If you want to opt out of getting promotional emails from Hamilton’s, see Section 5 below.

3. How We Share Personal Information

To provide you with quality service, we do not disclose the Personal Information we collect with service providers that perform marketing, promotional and other services for us. Service providers who perform services on our behalf are contractually bound to use your Personal Information only to help us to provide you with products and services from Hamilton’s.

We may also disclose your Personal Information when we believe that it is required by law or necessary to operate our business (e.g., to our attorneys, auditors, or accountants), to protect your rights, to protect our rights, or to protect the rights of others. We may also disclose your Personal Information as part of our customer or contacts list if another company acquires Hamilton’s or a portion of our business.

Except as described, we do not share or knowingly make any Personal Information available to any third parties.

4. How We Use Cookies

A “cookie” is a small data file stored by your Web browser on your computer’s hard drive. It allows Hamilton’s to recognize your computer (but not specifically who is using it) upon entering the site. A cookie cannot retrieve any other data from your hard drive, pass on a computer virus, or capture your email address.

We use cookies to keep track of when you return to the Web Site as well as to identify the pages you click on during your visit to our site and the name of the Web site you visited immediately before clicking to We may use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies on your computer by indicating this in the settings, preferences or options menus in your browser. However you will not be able to make purchases on our site if you disable cookies.

If you are shopping and are having difficulty adding items to your shopping bag or completing your order, please check your privacy settings in your browser. We find that “Medium” Privacy Settings will optimize your online shopping experience at If you are currently using the “Medium High” or “High” privacy settings, you can improve your online ordering experience if you override your current cookie handling practices for specific websites, including Please click here for instructions on how to override your normal privacy/cookie handling practices. If you prefer not to change your privacy settings or override your cookie handling practices, you can, as always, place your Hamilton’s order by phone at 901.268.6392.

5. How You Can Opt Out of Promotional Emails

You may access and update your Personal Information and your preferences about receiving promotional emails from Hamilton’s at any time. To do that:

  1. Click MY ACCOUNT at the top of the web page
  2. Enter Email Address, Password, and click Login
  3. Click My Personal Information”
  4. Un-check the box for “Send me e-mails about store specials.” Please allow up to ten days for us to process your request.

If you “opt out” of receiving promotional emails from us, the only e-mails you will receive will be (I) about transactions that you initiate (such as to confirm orders you submit on our Web Site, inform you about your order status, respond to your customer service inquiries and answer any other questions you send us); (II) about matters affecting your Personal Information; and (III) in connection with certain services or promotions for which you have registered, such as our gift registry program.


6. Use of Non-Personally Identifiable Information

When you visit our site, we collect, via cookies as described above, information about your visit to our site, including what pages you may have visited. This information contains none of your Personal Information. We currently use Google Analytics to compile this information in a manner which is helpful to us in analyzing visitors’ use of our site. Google Analytics also uses this information, via a cookie placed on or recognized by your browser, to place advertisements for our products on other websites that you visit after your visit to These advertisements may be based upon the pages you visited during your visit to You may opt out of our use of your browsing history information in this manner at any time by visiting Google’s Ad Preferences Manager. You may also choose to install the Google Analytics Opt-Out Browser Add-on, which if installed will prevent Google Analytics from using information obtained from your visit to

7. Miscellaneous Information

Changes to this Internet Privacy Policy: We reserve the right to change this Internet Privacy Policy, and to apply any changes to previously collected personal information. We urge you to periodically check this Privacy Policy for any changes. The ?last revised? date will change when we make revisions to the policy. All changes will be effective upon posting or as otherwise stated in the revision. If you cannot accept the terms of the Internet Privacy Policy, as posted, please do not use this Web Site.

Data Security: We protect the security of your personal information through use of technical, administrative, and physical information safeguards.

Governing Law, Dispute Jurisdiction: The laws of the State of Tennessee, excluding its choice of law principles, govern all matters arising from or related to the Web Site, including your access and use, and any Internet transaction between you and us.

Links: Our Web Site may have links to third party websites. This Internet Privacy Policy does not apply to any other web sites. You should review their privacy policies.

Children’s Privacy: We do not knowingly request or collect personal information from any person under 13 years of age through this Web Site without prior verifiable parental consent. If we become aware that an individual is under the age of 13 and has submitted any information to us through this Web Site for any purpose without prior verifiable parental consent, we will delete his or her information from our files.


If you have questions regarding our Internet Privacy Policy please contact us at:

Hamilton’s Fireplace Home Patio

4462 Summer Ave.

Memphis, TN 38122


Or email us at


Last Revised: Oct 10, 2013.

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